Maintenance Services
Basic Plan - $90/mo per User/Computer
- Preventative Maintenance
- Monitoring
- Anti-Virus
- Backup
- Remote Support is billable at $90/hour
Essentials Plan - $110/mo per User/Computer
- Preventative Maintenance
- Monitoring
- Anti-Virus
- Backup
- Business Email with Archiving
- Business Planning & Technology Purchasing
- Secure Remote Access
- Remote Support is included at no charge for normal day to day activity. **
On-site Support is billable at current on-site rate, which presently is $150/hour
Mileage for on-site work is billable at the current IRS mileage rate
**Remote Support for new items is always billable at current remote support rate, which presently is $90/hour. This would be for things like setting up a new computer, installing a new printer, etc…
Our service Terms and Conditions, as well as current hourly rates can be found at
http://www.ultimateitguys.com/service-terms-and-conditions
Optional Items
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Ultimate Maintenance Service
Price - Custom quote for your business
- Preventative Maintenance includes cleaning & patching Windows & other software
- Continuous Monitoring & Alerting
- Advanced Anti-Virus Service with Anti-Malware, Endpoint Detection and Response, Advanced Threat Protection, Sandbox Analysis
- File & Image Backup with disaster recovery ability
- Business Email with Archiving & Encryption, Spam, Phishing and Virus filtering
- Battery Backup for network equipment
- Power Management for networking & server equipment
- Business Class Router advanced network protection services - DNS filtering, Firewall, Denial of Service Protection, Intrusion Detection, Web filtering, data loss prevention and Virus scanning
- Password & Identity Management Service
- Continuous Network and Security Assessment – Alerts & Reporting
- Dark Web Monitoring – Alerts & Reporting
- Employee Security Training – Training, Simulations, & Testing
- Business Planning & Technology Purchasing
- Secure Remote Access
- Remote Support is included at no charge for normal day to day activity. **
On-site Support is billable at current on-site rate, which presently is $130/hour
Mileage for on-site work is billable at the current IRS mileage rate
**Remote Support for new items is always billable at current remote support rate, which presently is $90/hour. This would be for things like setting up a new computer, installing a new printer, etc…
Our service Terms and Conditions, as well as current hourly rates can be found at
http://www.ultimateitguys.com/service-terms-and-conditions
Optional Items
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Working with Ultimate IT Guys was the best decision that I have made in a long time.
Connie Caldwell
Director - Omaha KS Housing Authority
I just wanted to let you know that I have had nothing but awesome work done from Marcus, he has so totally helped me out a great deal. Every time that I have a issue he is on it. I am so thankful to have him as my IT Guy to go to. He's awesome. You have a terrific employee.
Thank you so much
Edna
Roby TX Housing Authority
Ultimate It Guys has been the Cameron Housing Authority’s IT company since 2017. I couldn’t ask for a better one. The staff is quick to help & very professional. They will work with you until your problem has been solved. We will definitely use them in the future.
Julie Ausmus
Executive Director
Cameron MO Housing Authority
The Nevada Housing Authority has been doing business with Ultimate IT Guys since June 2016. Prior to that time, we struggled with good tech support and did not have anyone in house capable of taking on that responsibility. We have had a very positive experience with Ultimate IT Guys and their tech support staff.
They make themselves available anytime for the support and training needed and keep us with the most recent updates. I have enjoyed the webinars and now have access for myself and the staff to those webinars that we miss. The value for the service provided by Ultimate IT Guys is worth a look at for your agency. You will find them customer service driven, have the ability to problem solve and easy to communicate with.
Carol Branham Executive Director
Housing Authority of the City of Nevada MO
Just sending a "thank you" for the webinar last Thursday..lots of useful information about passwords that I needed and I appreciate it very much!
Sharon Wright
Executive Director
Avinger TX Housing Authority
Hi I am Joan Wright, I am the Executive Director at McGregor Housing Authority. I have been with Ultimate IT Guys since 2017.
We are from a small community and we just don’t have much for computer support in this area. I met him at Texas Housing Association and he has done a wonderful job for us. His service is 24/7, all I have to do is pick up a phone and call him. One of his support staff is always happy to work with us. I have all my faith in Ultimate IT Guys they do a wonderful job.
Joan Wright
Executive Director
McGregor Housing Authority
We have been very pleased and impressed with the services and product advice we have received from Ultimate IT Guys.
They provided a big picture view of our business risk, then broke it down into actionable details through the assessments and the reports they provided to us. All very professional and informative but still in layman's language in a way that anyone can understand it.
Mike Chapman
Executive Director
Lubbock TX Housing Authority
Ultimate IT Guys have truly been a big help to Trinidad Housing Authority for the past 5 years. From keeping our computer systems up to date and virus free, to their excellent customer service. When we have an issue with our computer software or hardware, there is never a wait and they are always there to help, and at very reasonable prices.
Teresa Crawford
Trinidad Housing Authority
Trinidad Texas
I highly recommend the Ultimate IT Guys to anyone who needs IT support services. They have consistently given us excellent service at a reasonable price.
They know the needs of PHA’s, and are particularly well suited to filling the IT needs of housing authorities who are not large enough to have their own in-house staff. They can do virtually all the work they need to do remotely, so there is no waiting for an IT tech to show up. Our experience with The Ultimate IT Guys has all been positive, they have been a pleasure to do business with!
Don Eaves
Executive Director
Overton Texas Housing Authority