
Using AI comes with a mix of benefits and drawbacks. Let’s look at both sides:
Pros:
Automation and Efficiency:
• AI can automate repetitive tasks, freeing up human workers for more creative and strategic work.
• It can significantly increase productivity and efficiency in various industries.
Improved Decision-Making:
• AI can analyze vast amounts of data quickly and accurately, leading to more informed decisions.
• It can help identify patterns and trends that humans might miss.
Enhanced Accuracy and Reduced Errors:
• AI can perform tasks with better precision and consistency than humans, reducing errors.
• This is particularly valuable in fields like medicine and manufacturing.
24/7 Availability:
• AI systems can operate continuously without fatigue, providing round-the-clock support and services.
• This is beneficial for customer service, monitoring, and other applications.
Advancements in Various Fields:
• AI is driving innovation in healthcare, transportation, finance, and many other sectors.
• It has the potential to solve complex problems and improve quality of life.
Accessibility:
• AI can be used to improve accessibility for people with disabilities.
Cons:
Job Displacement:
• Automation driven by AI could lead to significant job losses in certain industries.
• This raises concerns about economic inequality and the need for workforce retraining.
Bias and Discrimination:
• AI is only as good as the data that is used to train it. Biased data creates discriminatory results.
• This is a major ethical concern, particularly in areas like housing, criminal justice and lending.
Lack of Emotional Intelligence:
• AI lacks the emotional intelligence and empathy of humans, which can be crucial in certain interactions.
• This limits its ability to handle complex social situations.
Privacy Concerns:
• The collection and use of vast amounts of data by AI systems raise serious privacy concerns.
• There is a risk of misuse and abuse of personal information.
• There is a big difference in data privacy between free publicly accessible tools vs paid tools.
• Do not used public AI systems if you are dealing with Personally Identifiable Information (PII).
Dependence and Lack of Human Oversight:
• Over-reliance on AI could lead to a decline in human skills and critical thinking.
• It's important to maintain human oversight and control over AI systems.
Security Risks:
• AI systems can be vulnerable to cyberattacks and manipulation.
• The potential for malicious use of AI is a growing concern.
• Concern about the unknown; where is the data stored, who has access, who can manipulate it, etc.
Ethical Concerns:
• Questions around AI autonomy, accountability, and the potential for unintended consequences.
• Potential for manipulation, censorship, or introducing bias by the platform owners or 3rd parties.
Summary
• It's crucial to approach AI with careful consideration of both its potential benefits and risks.
• AI is like a double-edged sword: it offers incredible potential but must be used wisely, securely and ethically.
• Use caution when using AI with housing information, especially if it contains Personally Identifiable Information (PII)
Working with Ultimate IT Guys was the best decision that I have made in a long time.
Connie Caldwell
Director - Omaha KS Housing Authority
I just wanted to let you know that I have had nothing but awesome work done from Marcus, he has so totally helped me out a great deal. Every time that I have a issue he is on it. I am so thankful to have him as my IT Guy to go to. He's awesome. You have a terrific employee.
Thank you so much
Edna
Roby TX Housing Authority
Ultimate It Guys has been the Cameron Housing Authority’s IT company since 2017. I couldn’t ask for a better one. The staff is quick to help & very professional. They will work with you until your problem has been solved. We will definitely use them in the future.
Julie Ausmus
Executive Director
Cameron MO Housing Authority
The Nevada Housing Authority has been doing business with Ultimate IT Guys since June 2016. Prior to that time, we struggled with good tech support and did not have anyone in house capable of taking on that responsibility. We have had a very positive experience with Ultimate IT Guys and their tech support staff.
They make themselves available anytime for the support and training needed and keep us with the most recent updates. I have enjoyed the webinars and now have access for myself and the staff to those webinars that we miss. The value for the service provided by Ultimate IT Guys is worth a look at for your agency. You will find them customer service driven, have the ability to problem solve and easy to communicate with.
Carol Branham Executive Director
Housing Authority of the City of Nevada MO
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Sharon Wright
Executive Director
Avinger TX Housing Authority
Hi I am Joan Wright, I am the Executive Director at McGregor Housing Authority. I have been with Ultimate IT Guys since 2017.
We are from a small community and we just don’t have much for computer support in this area. I met him at Texas Housing Association and he has done a wonderful job for us. His service is 24/7, all I have to do is pick up a phone and call him. One of his support staff is always happy to work with us. I have all my faith in Ultimate IT Guys they do a wonderful job.
Joan Wright
Executive Director
McGregor Housing Authority
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They provided a big picture view of our business risk, then broke it down into actionable details through the assessments and the reports they provided to us. All very professional and informative but still in layman's language in a way that anyone can understand it.
Mike Chapman
Executive Director
Lubbock TX Housing Authority
Ultimate IT Guys have truly been a big help to Trinidad Housing Authority for the past 5 years. From keeping our computer systems up to date and virus free, to their excellent customer service. When we have an issue with our computer software or hardware, there is never a wait and they are always there to help, and at very reasonable prices.
Teresa Crawford
Trinidad Housing Authority
Trinidad Texas
I highly recommend the Ultimate IT Guys to anyone who needs IT support services. They have consistently given us excellent service at a reasonable price.
They know the needs of PHA’s, and are particularly well suited to filling the IT needs of housing authorities who are not large enough to have their own in-house staff. They can do virtually all the work they need to do remotely, so there is no waiting for an IT tech to show up. Our experience with The Ultimate IT Guys has all been positive, they have been a pleasure to do business with!
Don Eaves
Executive Director
Overton Texas Housing Authority