• Why do you want a website?
• What do you want the website to do?
• Who is your audience?
• How will they find you?
• What is the Expected Outcome/Goal of the website?
• Who is going to create the content?
The problem: The sheer number of documents is over whelming
• What to keep?
• How do we store the documents?
• How long should we keep them?
• When to destroy some of them?
• How do we protect the documents we are storing?
• Who has access to the documents?
There is no one size fits all answer to these questions, just as there is not a right or wrong way to do it as long as you follow HUD and state guidelines for what to keep and how long to keep it.
